Use case · SLA & compliance reporting

Evidence, generated by daily operations.

Proving SLAs and passing audits shouldn't be a manual scramble. Phantom turns the telemetry it already collects into scheduled, defensible reports — per customer, per framework, on time.

Book a demo Compliance mapping

How Phantom does it

From raw telemetry to signed-off evidence.

Measure circuit latency, packet loss and jitter against contracted thresholds, with breach timestamps.
Build reports over 12+ data sources; export to CSV, Excel, PDF or JSON.
Schedule branded, per-customer PDF reports delivered automatically each month.
Pair with immutable change records and config compliance for audit packets (SOX, MiFID, NERC CIP).

Example

A carrier promised ≤ 40 ms. The report exports every breached sample with timestamps for the month — the SLA-credit claim writes itself, backed by data the carrier can't dispute.

Circuit / IP-SLAScheduled reportsAudit packets

Evidence, generated by daily operations.

From raw telemetry to signed-off evidence.

Automate your SLA and audit evidence.