Solutions · Telco & Service Providers
You run MPLS L3VPN for hundreds of enterprise customers across thousands of multi-vendor devices, with contractual SLAs and a 24/7 NOC. Phantom is the assurance and reporting layer that keeps tenants isolated and customers proven.
Who feels the pain
The pains
A customer VPN site goes dark while IP looks fine — the fault is in the MPLS/LDP label plane that up/down tools can't see.
A route-target misconfiguration risks leaking one customer's routes into another — a serious isolation breach.
Thousands of always-changing devices mean coverage and inventory quietly fall out of date.
Proving per-customer SLA compliance every month is manual, slow, and argued over.
Signature use cases
Track each customer's route_distinguisher and import/export route-targets, attribute every route to the right tenant via vrf_name, and surface RT misconfigurations that would leak routes between customers — before traffic ever crosses.
Monitor labels, MPLS interfaces and LDP neighbors, so a dropped LDP session is caught as the real cause of a "site down" ticket — not chased through the IP layer.
Track PE-CE and peering prefixes with attributes; route-flap/stability profiling pinpoints churny customers, and route-map verification confirms policy without lab reproduction.
Scheduled, branded PDF reports from circuit latency and loss data — contractual evidence, delivered per customer, automatically.
Upgrade templates with pre/post checks push firmware across a region and prove each device returned to the same neighbor and interface state — or flag it for rollback.
Failure-impact simulation shows the blast radius and which customers lose redundancy before a maintenance window — so windows are planned, not gambled.
See VRF assurance and automated per-customer reporting on your network.
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